Quest diagnostics appointments online
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The insurance carrier processed the claim and applied the balance to your co-pay or deductible.The insurance carrier processed the claim and denied payment.Insurance information was not received or the wrong insurance information was received on your test order.Please refer to the message on your Quest Diagnostics bill or the Explanation of Benefits (EOB) from your insurance carrier for more specific information about why you received an bill.Ī few reasons you may have received a bill include, but are not limited to, the following:
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This bill is for laboratory testing fees only and is separate from any bill you may have received from your physician and/or paid at your physicians office.Īlthough you may not have physically visited a Quest Diagnostics location, your physician may have sent your specimen out to a Quest Diagnostics laboratory to be tested. Please check back later.The bill you received is for laboratory services provided by Quest Diagnostics, which were ordered by your physician. As soon as we have status information it will be updated here. Note: If no status is available, you should see the following message At this time, we are unable to provide the status of pending lab results. Please determine if testing is still needed.
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Test Ordered. Quest has received an order for your testing.Testing can be in one of the following states: Test tracking cards appear on the Results page under Pending Results, and indicate where the test is in the process. You can check the current status of your test results in MyQuest on the Results page under Pending Results. This hold time is in place to comply with state-specific laws. Note: If you are waiting for lab results in CA, PA, OR, or MD, your lab results may be held for a period of time before they are released. The item on your Activity page indicates you requested a test result and the item on your Results page provides information about the status of that request. If it has been more than 5 days since you came in for testing, you can go to the Results page and click Request Test Results (or the plus icon > Request Test Results on your mobile device) and then follow the instructions for requesting lab test results.Īfter requesting your lab test results, a new item appears on your Activity and Results pages. You can go to the Results page and look at the Pending Results section to determine the current status of your lab work. If your testing was ordered by your healthcare professional, your lab test results (performed by a Quest Diagnostics laboratory) will be delivered to MyQuest as soon as they are available. If you're looking for your results from tests you've purchased directly from Quest, go here for more information. As testing conditions continue to evolve, stay up-to-date on estimated turnaround times. COVID-19 RESULTS: Test results are typically available by the end of the next day.